Frequently Asked Questions

Frequently Asked Questions About Your Bluegreen Getaway


How can I book my travel dates?

Visit us at or call our Vacation Specialists at 800.845.1995 to make your reservation. Don’t forget—if you book your travel dates within 30 days of the purchase date of your Bluegreen Getaways vacation, you will receive additional gifting when you travel!* Please refer to the specific details of your gifting found on your Acceptance Form.

*Please note that the 30 day travel incentive may not apply to all vacation purchases.


Can I reschedule my travel dates?

If you need to reschedule, please notify us at least 14 days prior to your scheduled check-in date to avoid the $50 Rescheduling Fee. If you have a confirmed reservation and fail to show up on the arrival date, you will be charged a $100 No-Show Fee and any prepaid fees or deposits will be forfeited.


How long do I have to use my Bluegreen Getaways vacation?

Travel must be completed within 12 months of the purchase date of your vacation package.


Where will I be staying?

The Hotel Getaways and Getaway Explorers include accommodations at an independently owned and operated select area hotel. The Land & Sea Getaways include accommodations at an independently owned and operated select area hotel or at a Bluegreen VacationsTM resort, based on package purchased. The Resort Getaways and Resort Explorers include accommodations at a Bluegreen Vacations resort.


Can family or friends that also bought a Bluegreen Getaways vacation travel at the same time as me, to the same location?

Because we tailor each presentation to the vacation interests of each individual family, we do not allow group travel.


Can I bring my pet?

Our hotel and resort accommodations are pet-free; however, a maximum of two (2) household pets, each up to 50 lbs., are permitted to accompany guests with only The Resort Getaways that include RV pad accommodations (RV not included).


Considering the quality of the accommodations, amenities, length of stay and the gifting that comes along with a Bluegreen Getaways vacation, why are the vacation packages so inexpensive?

Bluegreen Vacations understands that leisure is one of the most important aspects of our busy lives, we are able to offer a great discounted getaway suited to your family’s vacation needs with up to 12 months to enjoy. During your getaway, you will learn about Bluegreen Vacations timeshare ownership and our collection of more than 60 resort destinations. This is a great way for you to share in the fun and see why so many people trust Bluegreen for memorable vacations.


Can I upgrade or add additional nights to my Getaway?

Yes, please contact our Vacation Specialists at 800.845.1995 for personal assistance.


Why have I been invited to tour a Bluegreen Vacations resort?

During your Bluegreen Getaways vacation, an approximately two-hour timeshare sales presentation and tour will introduce you to the advantages of timeshare ownership and how Bluegreen Vacations can enhance your vacation experiences by allowing you to customize your getaways at an affordable price. (Maryland residents are encouraged, but not required, to attend the timeshare sales presentation and tour).


When will I attend the tour?

We will schedule your tour time once you arrive at our Welcome Center. Most of our guests prefer to get acquainted with the area first, so we usually schedule your tour on the day after your arrival date.


Can I attend the presentation by myself?

If married or cohabiting, the couple is required to visit and attend the timeshare sales presentation together (except where prohibited by law).


What can I expect when I tour?

A first-hand look at Bluegreen Vacations without any pressure, hassles or stress.


Do I have to purchase a Bluegreen Vacation Club interest?

There is absolutely no obligation to purchase a Bluegreen Vacation Club interest; however, we are confident that you will like what you see, and that you’ll find Bluegreen Vacations timeshare ownership to be a great value!


When do I receive my gift(s)?

You will receive the point-of-sale gift(s) accompanying your Bluegreen Getaways vacation on the purchase date. Any remaining gift(s) will be provided upon your completion of the approximately two-hour timeshare sales presentation and tour (or sooner if required by law).


Do I need a debit card or major credit card to participate in this promotion?

Yes, you must have a valid personal debit card bearing a Visa® or MasterCard® logo or a personal major credit card bearing a Visa,® American Express,® MasterCard® or Discover® logo for participation in this promotion, and for check-in and incidentals during your stay.


Please see below for a complete list of our Bluegreen Getaways booth locations:

Tanger Outlet Mall Locations

Foley 2601 S. McKenzie Street Foley, AL 36535
Mebane 4000 Arrowhead Blvd Mebane, NC 27302
Myrtle Beach 17  10835 Kings Road Myrtle Beach, SC 29572
Myrtle Beach 501 4635 Factory Stores Blvd  Myrtle Beach, SC 29579
Branson 300 Tanger Blvd Branson, MO 65616
Glendale 6800 N. 95th Avenue Glendale AZ 85305
Charleston 4840 Tanger Outlet Blvd N. Charleston, SC 29418
Texas City 5885 Gulf Freeway Texas City, TX 77591
Atlantic City 2014 Baltic Ave Atlantic City, NJ 08401

Premium Outlet Mall Locations

Gulfport 10000 Factory Shops Blvd Gulfport, MS 39503
North Georgia 800 Highway 400 South Dawsonville, GA 30534
Phoenix 4976 Premium Outlets Way Chandler, AZ 85226
Round Rock  4401 North IH 35 Round Rock, TX 78664
San Marcos 3939 IH 35 South, Suite 900 San Marcos, TX 78666
St. Louis 18521 Outlet Blvd. Chesterfield, MO 63005
Carlsbad 5620 Paseo del Norte, Suite 100 Carlsbad, CA 92008
Desert Hills 48400 Seminole Drive Cabazon, CA 92230
Folsom 13000 Folsom Blvd Folsom, CA 95630
Las Americas 4211 Camino de la Plaza San Diego, CA 92173
Las Vegas North 875 South Grand Central Pkwy Las Vegas, NV 89106
Houston 29300 Hempstead Road Cypress, TX 77433
Orlando I Drive 4951 International Drive  Orlando, FL 32819
Orlando Vineland 8200 Vineland Ave Orlando, FL 32821
Ellenton 5461 Factory Shops Blvd Ellenton, FL 34222
Jersey Shore One Premium Outlets Blvd Tinton Falls, NJ 07753
Sawgrass Mills 12801 W. Sunrise  # Ave. 2 Kiosk Sunrise, FL 33323
Williamsburg  5715 Richmond Road, Ste 62A Williamsburg, VA 23188
Wrentham 1 Premium Outlets Blvd Wrentham, MA 02093